HORRIBLE CUSTOMER SERVICE! I placed the order @6:20 PM - I called at 8 PM and was very rudely advised it would be another hour or more! NEVER AGAIN!
Thought I was getting teriyaki chicken on a stick, got cold and saggy poorly defrosted chicken meat.Instead of offering an equal substitute for almond cookies they forced old sour chocolate moose cake. 24oz sodas are the same price as almond cookies
Waiting for the food for 2 hours and im 15 min away
It was very hot and fresh
Delivery was 15mins behind. Bourbon chicken box was broken when opened bag. Both dishes were cold upon arrival. My fried rice was very very dry even with the bourbon sauce on it.
We live about 6 min from the restaurant driving. After an hr and a half I called and was told our food was on the road. After another half hour they arrived with my food stating that when I called they hadn’t even started my food yet!!!!! LIARS!!!! Not only that but we were told our food was fresh and it wasn’t!!!! It was soggy and chewy and some of my chicken was even cold!!!!! I got the sweet and sour chicken with fried rice and it tasted like someone literally just reheated some leftovers!!! With the food half cold and half warm not even hot at all it was pretty disgusting and disappointing!!! If that chicken was cooked in a fryer then obviously their oil temp is too low and they don’t know what they’re doing!!
This restaurant is normally amazing, but today they didn't give me my side of rice, took an hour and a half to deliver and when I called, I got rushed and hung up on. Very sad about the quality I received today. Will think twice before ordering again
The food is great but the entrées are almost 75% vegetables. Even with added protein.
There's no sweet and sour sauce for the sweet and sour chicken
Food is not hot and nothing to eat with
Still haven't received order
Took forever since I ordered it at 845pm but I didn't get it until 10:06pm
Missing the egg rolls from the combos, other than that everything was fantastic
My rice is hard with no vegetables
Food was poor quality. Had to apply other season to taste
It was simple easy and. Fast
Everything was great just didn't get the extra soy sauce that was requested. Two meals only came with 5 packets total.
Most of my order was tasty but incorrect. We ordered fried rice as a side and received white rice; still tasty. The entree's get a 5, the sushi a 3, and the order accuracy gets a 3.
Did not receive our wontons
Food was over 2 hours and 15 minutes. I ordered house noodles and I received house rice. Asked for chopsticks and didn't receive them. Very unhappy.
The red haired lady that runs the front is amazing! And the cooks do an amazing job cooking. I LOVE eating here.
Just forgot the soda
Over 2 hours late!! Unprofessional service over the phone. No confirmation call. No call or notification of late delivery. No apologies or compensation. Will not be ordering again.
Delivery driver was friendly, wore a mask, and kept the recommended social distance while ensuring that I received my order properly during drop off. All food was present and packed well. Hot, fresh, and tasty. That's why I love ordering from here.
We had a large order. Food was delicious as always. It was about 15 minutes late and we only recieved 1 tub of fried rice.
Sesame chicken didn't receive fried rice :(
Sweet and sour chicken could have been cooked longer. I’ve ordered here quite a few times and this is a first. Other than that everything else was perfect and good as always.
It was good. Flavorful.😊
Always get the same thing, this time wings were cooked too long.
Great food only place I will order from
Food is always delicious and fresh! We eat Rice Bowl every week!
As always, Rice Bowl did not disappoint!
If it wasnt for the hour + long wait, it would be 5 stars!
My bottle of dr pepper came already open and is completely flat
It was all wonderful as always.been ordering from them for over 10 years and I have only had problems twice. would recommend them to everyone
Love this place
Hour and a half delivery time. But food is okay.
Super Easy, nice staff, and very affordable :-)
Don't care for cold food and lying owners/managers. Order food and hour and change later call to see where my food is. They lie and say food is on the way. Driver calls 15 minutes later and says he's on the way. Food was cold.
They messed up my order...Horrible customer service, food was good but will never order again. Corporate called us and tried to fix it, but by that time the texts we got from the staff were so rude we didn't want the replacement item.
Disappointed in our last order. Requested tofu added to a dish and shrimp added to another and neither were added. 2 of our sushi rolls were hot and falling apart from being tossed around. The wasabi was all over them and I don't like wasabi.
Took a chance on this place and I shouldn't have. First, didn't get the wontons but got the sweet and sour sauce for them. The rice has way too much salt in it. My husband liked his noodles but the rest was subpar. Sticking to my usual asian place
They are always awesome.
I specifically asked for hot sauce didn’t get any and I asked for no raisins in my rice but still got it . Thanks now I can’t eat . Really annoying
I always love ordering from this place! You get huge portions for a decent price and everything tast absolutely wonderful. I always get their shrimp Lo Mein, egg rolls, and everything is still hot when I get it. I will always recommend!
Very fantastic and they are fast and affordable!
Takes to long for food to be delivered.
Great food as usual! Everything arrived before their estimated time & still very hot. Will definitely order from again!
Any questions please call us.
Rice Bowl Cafe
4307 S Sheridan Rd, Tulsa, OK 74145
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